LONE WORKER SAFETY — THE PROFITABLE THING TO DO

INVESTING IN YOUR EMPLOYEES

Over the last few decades, developed countries have been part of a concrete legislative and social push toward improving lone worker safety standards for employees in the workplace. Employers are responsible for providing safe and secure workplaces for their personnel.

According to the Occupational Safety & Health Administration (OSHA) under the U.S. Department of Labor, “Establishing a safety and health program to prevent occupational injuries and illnesses is not only the right thing to do, it’s the profitable thing to do. Studies have shown a $4 to $6 return for every dollar invested in safety and health.”

OSHA also indicates “only about 30 percent of businesses have established safety and health programs. About half of the 95 million workers who would be covered under an OSHA safety and health program standard don’t have that protection today.”

Understanding that every dollar spent offers a return of up to six times the original cost supports the importance of investing in safety.

When safety becomes the top priority, traditional safety programs are maximised and safety monitoring technology is implemented, industry will have done the best it can to ensure that every employee returns home safely each day. Every organisation has the power to make that happen.

Find out how your organisation can reduce costs, save money and learn more about the ROI from investing in lone worker safety monitoring solutions. Download the infographic today.

POSTED BY KELLY MEYERS | JUNE 21, 2016 | BLACKLINE WORKPLACE SAFETY

Blackline’s New Safety Operations Center Delivers Around-The-Clock Confidence

One of the keys to an effective emergency response is the person at the end of the phone.  Blackline have taken steps to stay ahead of the competition with an inhouse managed Safety Operations centre.

To complement its suite of Loner employee safety monitoring solutions, Blackline GPS, a leading manufacturer of connected safety products, launched a new, in-house 24/7/365 Safety Operations Center. Now monitoring over 2,000 lone workers across Canada, this service manages an immediate emergency response to the precise location of an employee in distress.

“During a safety incident, the employee’s outcome depends upon the quality of emergency response management,” said Kevin Meyers, Blackline’s COO. “Blackline is in the best position to provide this capability as we already design, manufacture, and deliver service for leading safety monitoring solutions. This logical step forward is part of Blackline’s program to better serve customers by expanding our suite of services.”

Traditional call centers that monitor employee safety often also provide answering services, telemarketing, IT help desk, and technical support. Blackline’s Safety Operations Center is exclusively focused upon employee safety monitoring, staffed by professionally trained monitoring agents who also offer expert product knowledge. With 24/7/365 availability, safety alerts are managed from receipt through to resolution by following a customer’s unique emergency response protocol. Unlike many other players in this space, Blackline is able to direct local emergency responders to the employee’s location by accessing the network of 9-1-1 services across Canada.

The Blackline Safety Operations Center incorporates state-of-the-art infrastructure including redundancy of power supply, communications, computing, and other services. Safety alerts are responded to in an efficient manner and all calls are recorded for quality assurance. In order to provide comprehensive monitoring services to customers, Blackline is able to respond to situations with real-time translation of over 200 languages.

Blackline’s broad Loner safety monitoring portfolio empowers organizations in all industries and geographic locations with real-time safety incident awareness to deliver help within minutes instead of hours or days later. Blackline’s technology can make the difference to an employee’s outcome by directing an immediate response to the individual’s precise location.